1. I have forgotten my password, how to reset the password?

You can click the “Forgot Your Password” to reset by yourself first. If it doesn’t work, please contact our customer service on the website directly or mail to support@efun.top.



2. I click the product or catalog, there appears 404 error or fatal error. What happened?

It’s because the system is unstable. Our IT team are trying to fix the bug. You may refresh the page directly to try. If failed, please contact our customer service on the website directly or mail to support@efun.top.



3. Can I apply the coupon code after I have placed the order?

Unfortunately, we are unable to apply coupon codes to orders after they have been placed. Please ensure to input your coupon code prior to purchase to receive any available discounts.



4. My coupon code is not available as I forget to use it within 2 months, is that possible I can use it again?

Generally, we will offer the special coupon code for 2 months for the customer, we recommended for use within the time limit. If in the special condition, please contact support@efun.top, we would re-active the coupon for you.



5. How can I distinguish the product is sale product or normal product?

You can check the “Addition Information-Shipping Type” on the product page:
General: Sale product
Most countries free shipping over $69: SZ warehouse normal product
US warehouse free shipping over $69: US warehouse normal product
Drain Battery: Drain Batteries



6. How can I get the Free Shipping?

We provide free shipping for most countries if your order over $69 and the weight is below 2KG. Please note that the US warehouse and sell products are separate.


7. Can I pay by Wechat or Alipay?

Yes, you can. Kindly place the pending order first, then contact our customer service on the website directly or mail to support@efun.top.